descrizione prodotto

Vivieb
CRM

WE ARE EXPERTS IN CLIENT-ORIENTED MARKETING AND WE CAN OFFER YOUR COMPANY A CUSTOMIZED SALES EXPERIENCE, GUARANTEEING A 360 DEGREE OVERVIEW OF EVERY CUSTOMER.

OUR SYSTEM RESOLVES PROBLEMS BETWEEN COMPANY AND CUSTOMER PROVIDING CONSTANTLY UPDATED INFORMATION TO CLIENTS AND EMPLOYEES THROUGH ALL COMMUNICATION CHANNELS.

Fully integrated in the Liferay platform, it communicates natively with all other ViVieb products.

  • Advanced document system
  • Workflow engine
  • Lead
  • Account
  • Contacts
  • Campaigns
  • Opportunities
  • Supplier evaluation
  • Notifications integrated in the platform
  • Email integration
  • Custom fields
  • Auditing

All organizations can be managed with the highest level of customization, including classifications that allow you to lead the processes and to provide the necessary information to carry out specific analysis and provisioning. The CRM has been designed to be highly customizable depending on client requirements.
The CRM can be integrated with the other ViVieb products so it can also handle:

  • Assistance activities through Case Management
  • Allocation and monitoring
  • Quotation process and product management interface
  • Invoicing and accounting
  • Accounts and market profiling 
  • Relationship with intermediaries
  • Projects
  • Data reporting and analysis
#crm

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